Reversibility as a sign of respect

We all are told to respect our colleagues, our partners, our clients.

However, how can we measure the degree to which we respect somebody else?

Well, in our conversations, here is one simple test:

How reversible do you communicate?

In this context, reversibility means: To what degree would I accept the person to communicate with me in the same manner that I myself communicate?

If I address the other person informally, would I accept to be addressed that way?

If I ask questions about the other’s family, would I accept similar questions?

If I offer unsolicited feedback, would I myself accept it?

The problem is, of course: We often communicate in hierarchical situations. And, in some cultures, respecting hierarchies is a greater value than in others.

Nonetheless, even if there is a power-distance between superior and employee, between teacher and student, you can always strive for maximum reversibility.

What do you think? Leave a comment below.


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Gerhard Ohrband is a psychologist from Hamburg/Germany, specialized in Communication Psychology. He coaches individuals and companies worldwide (in 10 languages) on how to avoid costly misunderstandings and handle conflicts with employees and clients.

 

 

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